Shipping Fees and Services
Shipping fees for West Malaysia is from RM6.80 & above; From RM14.80 to Sarawak and Sabah. All order will charge based on weight (WM) and volumetric (EM). Please calculate your shipping fee through adding the product to cart before placing order. For international orders, shipping fees will be charged accordingly. All shipping services used by http://www.myattitude.net provides a tracking number and full insurance.
*All shipping charges is fully based on courier’s charge rate. There will be no free shipping above any order unless we offer exclusive shipping promotion for certain events.
If your order doesn’t include any backorder; please allow up to 5-7 working days (not including weekends or holidays) for your parcels to arrive.
If there is any backorder in your order, we will be shipping out once everything is re-stock. Processing time is required so that we can review your order information, process and prepare it for shipping.
Returned To Sender Packages
If your package is not successfully delivered and is sent back to My Attitude Trading by the courier, we will contact you to provide the option of reshipment. Reshipment will be charged accordingly. The original shipping fee is not refundable.
Missing Or Lost Package
If the tracking information states that your package was delivered, but you have not received it yet, we suggest taking the following steps:
- Other than yourself, who could have received the package?
- Do you live with family or roommates?
- Do you have neighbours or a doorman? Please ask them if they received the package.
- Was the package signed for? If so, do you recognise the name? Please ask them if they received the package.
- Do you have a back or side door? Maybe you have a mailbox, mail room, or receiving office? If so, the package may be there.
- Do you know your mail man or woman? If so, please ask them to confirm when and where the package was delivered.
Under the circumstances that you are still unable to locate your package, kindly email us at firstname.lastname@example.org for further assistance.